Vector Database
A vector database stores information as mathematical representations (embeddings) that capture meaning, so an AI can search by concept rather than exact keywords — finding the most relevant content even when the wording differs.
Why it matters for your business
Vector databases are the engine behind AI that can search your documents by meaning — the plumbing that makes retrieval-augmented answers work. You won't manage one directly, but it's why a well-built AI assistant can find the right policy from a vague question.
In practice
Ask 'what's our refund window?' and the vector database surfaces the relevant policy paragraph even though it never uses the word 'window.'
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