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Human-in-the-Loop

Human-in-the-loop is an automation design where a person reviews or approves certain steps before the system proceeds — combining the speed of automation with human judgment on the decisions that carry risk.

Why it matters for your business

Full autonomy isn't always the goal — trust is. Keeping a human on the high-stakes steps (sending money, signing contracts, client-facing messages) lets a business automate aggressively on the routine 90% while a person still owns the moments that matter.

In practice

An invoice-processing automation extracts and matches everything automatically, but any invoice over $5,000 or with a mismatch is held for a bookkeeper to approve with one click before payment.

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